Effective Service Redesign & Reform Newsletters

What is ESR2?

The ESR2 (Effective Service Redesign & Reform) programme supports service transformation, policy, OD, QIPP, programme office and change managers to progress service reform in priority areas. We offer access to free, practical and appropriate advice and support from peers, Government programme and policy leads and subject matter experts, plus opportunities to see new methods and technologies that support service redesign and review them alongside peers.

If you have any questions about the EISS programme; feel free to get in touch with Cath at catherine.oneill@tameside.gov.uk (Lead for the ESR2 programme).

Below are the links to the ESR2 programme area monthly newletters, if you would to receive the newsletters directly to your inbox, please subscribe


ESR2 Newsletter March 2016

  • LEAN Funded Training
  • Community Assets: Harnessing your Communities’ Strengths

  • iNetwork in Partnership with Design Councils Design in Public Services programme: Case Study Stockport MBC


ESR2 Newsletter February 2016

  • Councils are told to publish list of surplus assets
  • Combating Loneliness: A guide for LA’s

  • PMO Flashmob



ESR2 Newsletter January 2016

  • iNetwork are supporting development of a Citizen Need Service Profiler
  • LEAN on US

  • How to ‘Unconference’