Liverpool 5G Health and Social Care

Liverpool 5G Health and Social Care

Briefly describe the initiative/ project/service; please include your aims and objectives

Liverpool 5G Health and Social Care drives positive changes in health/social care delivery. We harness 5G and emerging technologies and respect volunteers and care providers: our safeguarding policies are robust.

* Our Adoption Readiness Level® tool (ARL) measures our technologies’ readiness for market, human, systems/integration, finance & procurement, and motivation – * We’re creating innovative, affordable alternatives to current analogue devices (analogue switches off soon) for people with long term conditions like diabetes – future-proofing Liverpool City Council’s social services and supporting people to live independently at home for longer.

What are the key achievements?

Project funded £4 million + by DCMS’s 5G Testbeds and Trials programme

*120 volunteers using 5G-supported apps/ devices, managing conditions like diabetes/ epilepsy & overcoming loneliness

* Our ARL (see above) ensures products are useful, relevant, good value, easily adopted by services

* Project volunteers in digitally deprived community Kensington, Liverpool, get free 5G to use the innovative tech for the project

* One product, Safehouse Sensors, talking to Hammersmith and Fulham Council about using the product in council homes and signing a deal with a large insurance company to use the sensors in their smart affordable homes program. and this showreel discusses the technology further: The film in this link shows the impact the project has had on prospects in Liverpool for tech SMEs, the quality of partnership/ stakeholder work taking place across the consortium and how the scope of the project can benefit the health and social care landscape in Liverpool:

What are the key learning points?

The project aims to provide an affordable 5G connection to people living in a digitally deprived community and this has informed some of our learning from the project. Without access to affordable, reliable wireless connections (in this case to 5G), projects promoting technology as a support to health and social care services, in deprived areas, are toothless as the community can’t afford the internet needed to run devices and apps.

* One of our biggest challenges has been ensuring the successful integration and adoption of new technologies into existing services that are busy and evolving. We have overcome this by creating our ARL tool, engaging with local care services via events, meetings, PR, briefings, social media and letters/emails. Likewise, engaging with the local community via meetings and events, leaflets and PR, briefing local councillors is part of our strategy to get the local community on board.

Additional Comments:

Our social media sites:,

Our partnership work with The Royal Liverpool Hospital has resulted in the setting up of a 5G digital testing lab, a “smart house” within the hospital. Read more about this project and the vital opportunities it offers people at the hospital here: In addition to 5G technology, CGA Simulation, developed a “digital twin” tool (a digital copy of Kensington), which has been used to map the best possible place to for 5G receivers on lamp-posts – saving the partners time and money: