by Member | Feb 6, 2015 | Innovative Access to Public Services
Our partner, NDL, is running another set of their increasingly popular workshops on becoming paperless. These are non technical sessions focusing more on the “Why” and you should leave with your business case in your hand! Building the business case to...
by Member | Nov 24, 2014 | Effective Service Redesign and Reform
What will the local public service landscape look like in 3 years and what are some of the decisions we should be taking now? To help answer this we have described a “local public service journey” for councils and their partners which focuses on where cost savings...
by Member | Nov 4, 2014 | Effective Service Redesign and Reform
Dillon Newton has been undertaking work experience with iNetwork. Using his research skills gained achieving his 1st from Liverpool John Moores University, he has been looking at future public services and the opportunity presented by design led thinking. The...
by Member | Oct 7, 2014 | Effective Service Redesign and Reform
As part of our work modelling future local public services we are seeing a number of emerging issues. I would like to highlight a couple because they are genuine cause for concern and potentially difficult to allay. The first is the loss of creativity and innovation...
by Member | Aug 20, 2014 | Effective Service Redesign and Reform
12 years ago I wrote my MBA dissertation on the subject of disruptive innovation and the impact of new technologies. One of the observations related to the role of chance – many successful and innovative products are either accidents or result from accidental...
