Introduction
Welcome to the Transforming and Innovating Public Services (TIPS) Programme for 2026/2027.
As public services evolve, the TIPS Network Leadership Group (NLG) has refreshed its priorities to reflect growing financial pressures, rising user expectations, and the shift toward digital first delivery.
Public bodies must deliver efficiencies while maintaining resilient, high quality services. This requires rethinking end to end journeys, strengthening collaboration, and embedding practices that support reliability and continuous improvement. It also means empowering digital and web managers to create accessible, secure, user centred online experiences.
The TIPS Programme supports professionals and organisations at every level to drive meaningful change for communities, people, and places. Through seminars, roundtables and learning sessions, we showcase innovative, place based approaches across digital, data, technology and community focused work.
Our events offer valuable networking, open discussion, and collaborative problem solving, helping raise standards in transformation, digital delivery and service reform across the public sector.
Priorities and Objectives for 2026-27
Communities, People and Place
This priority underscores our commitment to fostering sustainable, equitable, place-based approaches in public service delivery, ensuring appropriate levels of support for both citizens and staff.
Digital and Data
This priority is dedicated to empowering members to harness the potential of digital systems and well-managed data to drive informed decision-making and enhance service delivery to improve the customer journey.
The TIPS Network Leadership Group
Each iNetwork programme has a Network Leadership Group (NLG) which consists of iNetwork members who are leading practitioners in their field. The NLGs serve as both a programme board and a leadership forum for collaboration across the local public sector. The network leaders for the Transforming & Innovating Public Sector Programme are:
