by Member | Feb 26, 2014 | Effective Service Redesign and Reform
By Anthony Greenfield- 5 forces of Change When you look back on your change 6 months after it has gone live will you be glowing with pride or wondering where it all went wrong? When it comes to organisational change there’s often a lot of pain, but not much gain. At...
by Member | Jan 14, 2014 | Effective Service Redesign and Reform
By Steven Pleasant, Chief Executive, Tameside Council & John Baker, Head of Local Public Services, EY During the first part of the classic film Jaws, the Mayor of Amity Island refuses to acknowledge the threat posed by the shark. Before long the impact is clear...
by Member | Sep 12, 2013 | Effective Service Redesign and Reform
Over the summer councils have been doing their maths based on the Chancellor’s announcement that they would lose a further 10% of their budgets from 2015. The picture is not a good one. Why? Although council’s have had their government revenue cut by 33% in...
by Member | Jul 5, 2013 | Effective Service Redesign and Reform
June’s spending review announcement by the Chancellor provided little relief to an embattled local government that is already coping admirably with 28%+ cuts. Without significant change a number of council colleagues fear that the wheels may come off by early 2014[1]....
by Member | Jul 17, 2012 | Effective Service Redesign and Reform
Public services as a whole are embarking on an extended period of austerity – I think most people are well aware of this in the sector. Outside the sector the press is cottoning on but I feel the wider public has yet to realise the full impact. This is the new normal....
