by Jill Lees | Oct 19, 2015 | Connected Procurement and Commissioning, Effective Service Redesign and Reform
As local public services are under increasing financial pressure there is an growing interest in income generation which can be used to contribute to the sustainability of core services. What is clear is that there is significant potential for councils to generate...
by Phil Swan | May 22, 2015 | Effective Service Redesign and Reform
By Claire Handby | Senior Manager | Advisory. EY I attended the event ‘Shaping Demand in the public sector: using customer and behavioural insight’ on the 14 May 2015. This blog shares my point of view on the insight I gathered from the event so the following covers...
by Phil Swan | Apr 24, 2015 | Innovative Access to Public Services
Moves are afoot to create a local government digital service similar to the Government Digital Service which is hosted by Cabinet Office. This week iNetwork attended a “summit” at the Local Government Association alongside Chief Executives, CIOs, policy and digital...
by Phil Swan | Mar 5, 2015 | Effective Service Redesign and Reform
On 26 February Phil Swan attended the Service Transformation Summit in London hosted by the Public Service Transformation Network. This was a useful day which including discussion on the big picture by Treasury, devolution in Greater Manchester and examples that...
by Phil Swan | Mar 2, 2015 | Effective Service Redesign and Reform
This is a summary of the key point of discussion from iNetwork’s Local reThink event on Friday 27 February, kindly hosted by Sefton Council and Chaired by John Morrissy, Bolton Council and Chair of iNetwork’s ESR2 community. In her opening talk Margaret...
