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Co-operative Working, Stoke-on-Trent City Council, Innovation Awards 2015

by Jill Lees | Mar 21, 2017 | Leading Practice Examples

“What Works”: iNetwork Innovation Awards 2015 Title: Co-operative Working Organisation(s): Stoke-on-Trent City Council Author: Iain Robinson Date: 11/10/2015 Service area*1*: 867. Service Delivery Consultation, 1745. Public Health Strategic needs assessment...

We Did It: The Shaping Demand Unconference

by Jill Lees | Aug 3, 2015 | Effective Service Redesign and Reform

An “unconference”? You may well ask why. The idea came about when one of our members asked me a simple question “Are we sufficiently tapping into the power of our people?” and reflecting on the wealth and depth of the conversations that happen at our events. Why not...

Shaping Demand – iNetwork Unconference

by Phil Swan | Jul 24, 2015 | Effective Service Redesign and Reform

Julie Williams from the Public Service Transformation Network. What a great event I attended on Friday 17/7/15 hosted by iNetwork! Great day of learning & sharing thoughts, experience and ideas #shapingdemand @theinetwork — Sarah Harris (@Harris1Sarah) July...

Are my community assets the same as your community assets?

by Phil Swan | May 26, 2015 | Effective Service Redesign and Reform

In forward looking areas, such as Wigan, work is underway which connects people with community assets. This is a move which has huge resonance and benefits as evidenced by initiatives such as social prescribing...

In demand management, language is everything

by Phil Swan | May 22, 2015 | Innovative Access to Public Services

By David Hoyle, New Charter Housing “When I use a word,’ Humpty Dumpty said in rather a scornful tone to Alice, ‘it means just what I choose it to mean — neither more nor less.” So; when you use the phrase ‘Demand Management’ what do you mean?...
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