by Member | Nov 21, 2014 | Effective Service Redesign and Reform, Innovative Access to Public Services
Blog by Susan Taylor, Benefit Manager, Cheshire West and Chester Council. 15 October 2014. We started the week by winning the IRRV Excellence in Social Inclusion Gold award! The team collected their prize to the sound of Katie Perry’s Roar- which seems appropriate for...
by Member | Jul 17, 2012 | Effective Service Redesign and Reform
Public services as a whole are embarking on an extended period of austerity – I think most people are well aware of this in the sector. Outside the sector the press is cottoning on but I feel the wider public has yet to realise the full impact. This is the new normal....