by Member | Aug 7, 2015 | Innovative Access to Public Services
Local authorities are wasting two million man hours per year through the hidden costs of offering digital services, and this is set to grow significantly as digital delivery expands. This is the key finding of the National Digital Report, NDL’s annual survey into how...
by Member | Jul 9, 2015 | Innovative Access to Public Services
With 15 sessions across a packed but fluid day, the first #iNetworkDigital was one of the most interactive events we’ve ever held. @ling_robert great event in Manchester at the #inetworkdigital event. Some great ideas to bring back to #northyorks — Marie-Ann...
by Member | Feb 6, 2015 | Innovative Access to Public Services
Our partner, NDL, is running another set of their increasingly popular workshops on becoming paperless. These are non technical sessions focusing more on the “Why” and you should leave with your business case in your hand! Building the business case to...
by Member | Apr 5, 2013 | Innovative Access to Public Services
Integrated care and service reform (sorry I missed last week’s blog – just too much going on) From my perspective “digital” has to include electronic communications between health and care services. Indeed Jeremy Hunt, the Secretary of State for Health,...
by Member | Mar 8, 2013 | Innovative Access to Public Services
Whilst 70% of council budgets are spent on 5% of people with high level support needs, the majority of people want “invisible” public services: bins emptying, streets cleaning, swimming pools functioning, pot holes filling, libraries lending and council tax...
