by Mevish Khalid | Feb 10, 2016 | Innovative Access to Public Services
By Alexandra Grundy, Warrington Borough Council It was an honour to host the Digital Managers’ Forum on web usability in Warrington on 19 January 2016. I always look forward to these events as it is a very diverse group with representatives with a broad cross section...
by Member | Aug 3, 2015 | Effective Service Redesign and Reform
An “unconference”? You may well ask why. The idea came about when one of our members asked me a simple question “Are we sufficiently tapping into the power of our people?” and reflecting on the wealth and depth of the conversations that happen at our events. Why not...
by Member | Jul 24, 2015 | Effective Service Redesign and Reform
Julie Williams from the Public Service Transformation Network. What a great event I attended on Friday 17/7/15 hosted by iNetwork! Great day of learning & sharing thoughts, experience and ideas #shapingdemand @theinetwork — Sarah Harris (@Harris1Sarah) July...
by Member | Jul 9, 2015 | Innovative Access to Public Services
With 15 sessions across a packed but fluid day, the first #iNetworkDigital was one of the most interactive events we’ve ever held. @ling_robert great event in Manchester at the #inetworkdigital event. Some great ideas to bring back to #northyorks — Marie-Ann...
by Member | May 22, 2015 | Effective Service Redesign and Reform
By Claire Handby | Senior Manager | Advisory. EY I attended the event ‘Shaping Demand in the public sector: using customer and behavioural insight’ on the 14 May 2015. This blog shares my point of view on the insight I gathered from the event so the following covers...