by Member | Mar 21, 2017 | Leading Practice Examples
“What Works”: iNetwork Innovation Awards 2015 Title: Co-operative Working Organisation(s): Stoke-on-Trent City Council Author: Iain Robinson Date: 11/10/2015 Service area*1*: 867. Service Delivery Consultation, 1745. Public Health Strategic needs assessment...
by Member | Dec 5, 2014 | Effective Service Redesign and Reform
I ran a couple of workshops today in Birmingham for Improvement and Efficiency West Midlands on broadly this topic as part of their annual conference. It was gratifying that 30 people turned up for the first hour long session but I expected a quiet second session so...
by Member | Mar 7, 2013 | Innovative Access to Public Services
I can guarantee that your organisation isn’t making the most of the information it holds – either for its own benefit, for the benefit of other local public services, the local economy, and the community. There is massive potential in better use of...