by Mevish Khalid | Feb 10, 2016 | Innovative Access to Public Services
By Alexandra Grundy, Warrington Borough Council It was an honour to host the Digital Managers’ Forum on web usability in Warrington on 19 January 2016. I always look forward to these events as it is a very diverse group with representatives with a broad cross section...
by Member | Jan 14, 2014 | Effective Service Redesign and Reform
By Steven Pleasant, Chief Executive, Tameside Council & John Baker, Head of Local Public Services, EY During the first part of the classic film Jaws, the Mayor of Amity Island refuses to acknowledge the threat posed by the shark. Before long the impact is clear...