by Member | Apr 5, 2013 | Innovative Access to Public Services
Integrated care and service reform (sorry I missed last week’s blog – just too much going on) From my perspective “digital” has to include electronic communications between health and care services. Indeed Jeremy Hunt, the Secretary of State for Health,...
by Member | Mar 8, 2013 | Innovative Access to Public Services
Whilst 70% of council budgets are spent on 5% of people with high level support needs, the majority of people want “invisible” public services: bins emptying, streets cleaning, swimming pools functioning, pot holes filling, libraries lending and council tax...
by Member | Mar 7, 2013 | Innovative Access to Public Services
I can guarantee that your organisation isn’t making the most of the information it holds – either for its own benefit, for the benefit of other local public services, the local economy, and the community. There is massive potential in better use of...
by Member | Mar 7, 2013 | Innovative Access to Public Services
Second in a series of blogs on Digital Strategies for local public services In iNetwork’s Innovative Access to Public Services community, the front and back office integration issue continues to be a huge problem which doesn’t seem to be going away –...
by Member | Nov 5, 2012 | Innovative Access to Public Services
By Phil Swan, iNetwork Director. A new generation of local public service websites are quietly being born which are increasingly striking and often, dare I say, beautiful. This new generation of sites aims to draw people in, find information, self serve and transact...
by Member | Jun 13, 2012 | Innovative Access to Public Services
This is an update on the Northern Dementia Initiative which we’re starting. Most people don’t know what dementia is. Not really. They think it’s about old people forgetting stuff. The term ‘dementia’ is used to describe the symptoms that occur when...
