by Member | Mar 5, 2015 | Effective Service Redesign and Reform
On 26 February Phil Swan attended the Service Transformation Summit in London hosted by the Public Service Transformation Network. This was a useful day which including discussion on the big picture by Treasury, devolution in Greater Manchester and examples that...
by Member | Mar 2, 2015 | Effective Service Redesign and Reform
This is a summary of the key point of discussion from iNetwork’s Local reThink event on Friday 27 February, kindly hosted by Sefton Council and Chaired by John Morrissy, Bolton Council and Chair of iNetwork’s ESR2 community. In her opening talk Margaret...
by Member | Jan 21, 2015 | Effective Information Sharing and Security, Effective Service Redesign and Reform, Innovative Access to Public Services
iNetwork 10th Annual Winter Conference and Innovation Awards On the 26 and 27 November, 2014, iNetwork and headline sponsor EY, welcomed over 320 colleagues to celebrate the 10th anniversary of their Annual Executive Dinner and Winter Conference. The conference, on...
by Member | Dec 5, 2014 | Effective Service Redesign and Reform
I ran a couple of workshops today in Birmingham for Improvement and Efficiency West Midlands on broadly this topic as part of their annual conference. It was gratifying that 30 people turned up for the first hour long session but I expected a quiet second session so...
by Member | Nov 24, 2014 | Effective Service Redesign and Reform
What will the local public service landscape look like in 3 years and what are some of the decisions we should be taking now? To help answer this we have described a “local public service journey” for councils and their partners which focuses on where cost savings...
by Member | Nov 21, 2014 | Effective Service Redesign and Reform, Innovative Access to Public Services
Blog by Susan Taylor, Benefit Manager, Cheshire West and Chester Council. 15 October 2014. We started the week by winning the IRRV Excellence in Social Inclusion Gold award! The team collected their prize to the sound of Katie Perry’s Roar- which seems appropriate for...
